Last updated: June 2026
This privacy policy explains how OuterRoom Ltd ("we", "us") collects and uses your personal information when you enquire with us through this website. We are the data controller for the information you provide.
When you complete an enquiry or consultation form, we collect the details you give us: your name, phone number, email address, postcode, what you'd like your garden room to be used for, and anything you tell us in the message field. We may also record basic marketing information (such as the advert or campaign that brought you here) so we can understand which of our adverts are working.
We use your details only to respond to your enquiry, arrange your free design consultation, prepare a quote, and provide the service you ask about. We do not sell your information, and we do not share it with third parties for their own marketing.
We may share your details with trusted service providers who help us run our business and our advertising (for example, our customer enquiry system and our advertising agency), strictly so they can act on our behalf. They are only permitted to use your information to provide their service to us.
We keep enquiry information only for as long as we need it to deal with your enquiry and for our legitimate business records, after which it is securely deleted.
You have the right to ask for a copy of the information we hold about you, to have it corrected or deleted, and to object to or restrict how we use it. To do any of these, contact us using the details below. You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk.
OuterRoom Ltd
251 Chipstead Way, Banstead, Surrey, SM7 3JW
Phone: 020 8798 2494
Email: info@outerroom.co.uk